Nern Chalet Beachfront Hotel Hua Hin

TERMS & CONDITIONS

Reservation

  • Room Rate is net price inclusive of breakfast.

  • Check-In Time: 14:00 hours.

  • Check-Out Time: 12.00 hours (Noon)

  • For longer stay of more than 3 nights, please contact us for special rates.

  • Terms and conditions may change without advanced notice.

Surcharges

  • An extra person is charged at 850 baht/person/night (inclusive of breakfast, extra mattress, amenities and bottle of drinking water)

  • A child under 6 years sharing bed with parents is free of charge (breakfast included).

  • A child 6-12 years sharing bed with parents is charged 250 baht for breakfast.

  • For more than one child (under 12 years) is charged as 1 extra person.

  • Pet is charged at 600 or 1000 baht/pet/night depending on the size.

  • Pets are only allowed to stay with their owner in some permitted rooms. Please contact the hotel for more details.

  • Pets are not allowed to stay at Beachfront Building, Restaurant and Pool area, also on the furniture.

  Cancellation & Amendment

  • A 50% deposit of total booking is required to guarantee reservations. Deposits may be made by Credit Card or Bank Transfer.

    • For Bank transfers, please contact us at rsvn@nernchalet.com, or call: 03265 5211, 08 9224 8888 for our bank account details.

  • The deposit is fully refundable (less related credit card and bank fees) if the cancellation is received and acknowledged by the hotel:-

    • 7 days prior to arrival date for low season.

    • 30 days prior to arrival date for high season, peak season and long weekends.

  • Refund may not be granted for cancellation made after the time frame allowed, or in case of no show.

  • Amendment to the reservation must be made in writing at least 7 days prior to arrival for low season, and 30 days for high season, and are subjected to the availability.

Pet Policy

Nern Chalet Hotel is a pet friendly hotel. We welcome guest travelling with their loved pets and will do our utmost to accommodate any special needs for you and your pets. Please review our Pets Policy below:

  • Pets Surcharge of 600 to 1,000 baht/pet/day deepens on their sizes.

  • Pets are allowed only in Guest Room.

  • Pets are not allowed in the following areas: 1. Restaurant, 2. Swimming Pool, 3. Hotel Furniture.

  • Pets must be accompanied by owners in public areas, at all time.

  • Nern Chalet reserves the right to allow or disallow Pets on any specific rooms & at any specific times, please consult customer service more for details.

  • Pets with maximum size of 10 Kg.

  • Pets must stay with their owners at Hiranyika building.

  • Restricted Areas: Pets are not allowed at: Beach Building, Pool and Deck areas.